FAQ

Once we have received your instruction, we will make all arrangement to access the property. Once access has been confirmed, we will inform you via email to let you know the survey's date and time. Your report will be returned within the time frames agreed based on your survey package, which could be up to seven working days, subject to size and condition.

We endeavour to be as thorough as possible listing all major defects and calculating costs so that you can make an informed decision. Depending on the service you have chosen, the size of the property and the number of defects found, your report could be returned anything between 3 and 7 working days subject to size and condition of the property; buildings with a floor area above 1500 sq ft will take longer.

We recommend a Full Building Survey when buying any leasehold/shared ownership house or flat. As a leaseholder, you are liable to pay towards repairing and maintaining the common parts. Although the Freeholder has a duty to repair and maintain the structure under the Landlord and Tenant Act 1985, you as a leaseholder will have to pay a share of the costs.

As part of our full building survey, we will inspect all accessible common parts and report on the condition of the components. You will then be aware of any imminent section 20 notices.